Job Description
Join Nashville's premier hospitality destination as a Part-Time Hotel Staff member! The Grand Hotel Nashville is seeking dynamic individuals to deliver exceptional guest experiences in the heart of Music City. Perfect for students, second-job seekers, and hospitality enthusiasts, this role offers flexible scheduling while providing valuable industry experience. Work in a luxurious environment where your smile and professionalism shine bright. Enjoy competitive pay, complimentary meals, and opportunities for advancement within our award-winning hotel chain. Apply today to become part of Nashville's vibrant hospitality scene!
Responsibilities
- Deliver exceptional guest service at the front desk, including check-in/check-out processes and concierge assistance
- Manage room inventory and coordinate with housekeeping for efficient guest turnover
- Handle guest inquiries and resolve issues promptly to ensure satisfaction
- Maintain clean, organized public areas and amenities per brand standards
- Process payments and manage cash handling procedures accurately
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold strict safety and security protocols for guest and staff wellbeing
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficiency in basic computer systems and reservation software
- Valid driver's license and reliable transportation
- High school diploma or equivalent required
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Must pass background check and drug screening