Job Description
Join our award-winning luxury hotel in the heart of Dallas and become part of an exceptional hospitality team. We're seeking passionate individuals to deliver memorable experiences to our discerning guests. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in a dynamic environment.
As a leader in Texas hospitality, we pride ourselves on creating unforgettable stays through personalized service and attention to detail. Our team enjoys premium benefits including employee discounts, complimentary meals, and a supportive work culture that values growth and recognition.
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage reservations and room assignments using our proprietary hospitality software
- Respond promptly to guest inquiries and resolve service issues
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial transaction records
- Uphold brand standards through consistent service delivery
Qualifications
- Minimum 6 months hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Proficient in hospitality software systems
- High school diploma or equivalent required
- Valid Texas Food Handler's Certificate (or willingness to obtain)
- Ability to stand for extended periods and lift up to 25 lbs