Job Description
Welcome to Our Team
We are currently seeking enthusiastic and detail-oriented individuals to join our dynamic team in the beautiful Virginia Beach area and extending into the North Carolina coast. If you are looking for a part-time position that offers flexibility, competitive pay, and the chance to work in a vibrant hospitality environment, we want to hear from you.
Why Join Us?
- Competitive hourly rates ($15 - $20/hour)
- Flexible scheduling to accommodate your lifestyle
- Opportunities for advancement within the hospitality industry
- Discounts on hotel stays and amenities
- Supportive and friendly work culture
Responsibilities
- Check guests in and out efficiently using the property management system.
- Answer incoming phone calls and emails promptly to address inquiries.
- Assist guests with check-out procedures, including processing payments and printing receipts.
- Maintain a clean and organized front desk area and lobby.
- Handle guest complaints or special requests with a smile and problem-solving attitude.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or GED equivalent required.
- Previous front desk or customer service experience is a plus, but we provide training.
- Strong computer literacy and proficiency with POS systems.
- Excellent verbal communication and interpersonal skills.
- Ability to work weekends, holidays, and evening shifts as required.
- A valid driver's license is preferred.
Skills
Customer Service, Front Desk, Hospitality, Communication, Cash Handling, Microsoft Office, Property Management Systems
Responsibilities
- Check guests in and out efficiently using the property management system.
- Answer incoming phone calls and emails promptly to address inquiries.
- Assist guests with check-out procedures, including processing payments and printing receipts.
- Maintain a clean and organized front desk area and lobby.
- Handle guest complaints or special requests with a smile and problem-solving attitude.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or GED equivalent required.
- Previous front desk or customer service experience is a plus, but we provide training.
- Strong computer literacy and proficiency with POS systems.
- Excellent verbal communication and interpersonal skills.
- Ability to work weekends, holidays, and evening shifts as required.
- A valid driver's license is preferred.