Job Description
Are you looking for a dynamic role in the hospitality industry? The Grand Milwaukee Hotel is seeking a dedicated Part-Time Hotel Receptionist to join our award-winning team. We pride ourselves on delivering exceptional guest experiences and are looking for someone who embodies our core values of professionalism and warmth.
As a part-time member of our staff, you will enjoy flexible scheduling that fits your lifestyle while working in a modern, upscale environment. If you have a passion for customer service and want to be part of a team that truly cares, we want to hear from you.
Why Join Us?
- Flexible part-time hours
- Competitive pay: $16 - $20/hour
- Discounted hotel stays and dining
- Opportunities for professional growth
Don't miss this chance to advance your career in a top-tier Milwaukee establishment.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Check guests in and out efficiently using our Property Management System (PMS).
- Handle guest inquiries, complaints, and requests promptly and professionally.
- Manage front desk operations during shifts, including answering phones and routing calls.
- Maintain the cleanliness and organization of the front lobby and reception area.
- Assist with billing and processing payments for room services and amenities.
- Collaborate with housekeeping and maintenance teams to ensure guest room readiness.
Qualifications
- High school diploma or equivalent required.
- Previous experience in hospitality, front desk, or customer service is preferred.
- Strong computer skills with familiarity in hotel software (e.g., Opera, Micros) is a plus.
- Excellent verbal communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Must be available to work varying shifts, including weekends and holidays.
- Professional appearance and demeanor at all times.