Job Description
Join our dynamic team at Grand City Hospitality as a Part-Time Hotel Shift Associate! We're seeking energetic professionals to deliver exceptional guest experiences across our premium downtown Atlanta location. This flexible role offers competitive pay, inclusive benefits, and opportunities for growth in the hospitality industry. Work alongside passionate team members while mastering guest services, operational excellence, and creating memorable stays for travelers worldwide. Perfect for students, career-changers, or those seeking supplemental income with adaptable schedules.
Responsibilities
- Deliver exceptional guest service during check-in, check-out, and throughout guest stays
- Manage room assignments, key distribution, and security protocols
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Respond to guest inquiries and resolve issues promptly
- Uphold brand standards and cleanliness across all public areas
- Assist with event setup and special guest requests
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency and POS system knowledge
- Attention to detail and organizational abilities
- Valid driver's license and reliable transportation
- Ability to stand/walk for extended periods
- Team player with positive attitude