Job Description
Join our dynamic hospitality team at Grand Plaza Hotel! We're seeking energetic Part-Time Hotel Shift Associates to deliver exceptional guest experiences during evening, overnight, and weekend shifts. Perfect for students, career-changers, or those seeking flexible hours. Enjoy competitive pay, complimentary meals, and a vibrant work environment in Pittsburgh's bustling downtown district.
Why You'll Love Working With Us:
- Flexible scheduling with shift options (evenings, weekends, holidays)
- Complimentary employee meals and hotel discounts
- Free on-site parking and public transit reimbursement
- Opportunities for advancement into full-time roles
Responsibilities
- Greet and assist guests during check-in/check-out procedures with efficiency and warmth
- Manage guest inquiries and resolve service issues promptly
- Operate hotel management systems for reservations and billing
- Coordinate with housekeeping and maintenance teams for room readiness
- Maintain security protocols for guest and property safety
- Process payments and manage cash handling procedures
- Prepare shift reports and maintain accurate documentation
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Ability to stand/walk for extended periods during shifts
- Strong communication and problem-solving skills
- Basic computer proficiency and comfort with POS systems
- Flexible availability including nights, weekends, and holidays
- Positive attitude and commitment to exceptional service