Job Description
Join our award-winning team at Hospitality Excellence Group! We're seeking enthusiastic individuals to kickstart their hospitality careers with no prior experience required. Perfect for students, career changers, or those seeking flexible shift work in Philadelphia's vibrant hotel scene. Enjoy competitive pay, comprehensive training, and opportunities for advancement within our luxury hotel chain. Your journey in hospitality starts here!
Responsibilities
- Greet and assist guests with check-in/check-out procedures
- Operate hotel management systems for reservations and billing
- Respond to guest inquiries with exceptional service standards
- Coordinate with housekeeping and maintenance teams
- Handle cash transactions and process payments accurately
- Maintain clean and organized lobby areas
- Participate in shift handovers and team briefings
Qualifications
- No prior experience required - comprehensive training provided
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and comfort with technology
- Positive attitude and customer service mindset
- Ability to stand/walk for extended periods
- Valid work authorization required