Job Description
Join our dynamic hospitality team at Grand Plaza Hotels Phoenix! We're seeking energetic individuals to fill critical part-time shift roles in our vibrant downtown location. Enjoy competitive pay, flexible scheduling, and career growth opportunities in one of Arizona's most iconic hotels. Our team thrives on exceptional service and collaborative energy—be part of the action!
Responsibilities
- Manage daily front desk operations during assigned shifts
- Handle guest check-ins/check-outs with precision and warmth
- Resolve guest inquiries and escalate complex issues
- Oversee housekeeping staff coordination
- Monitor security protocols and emergency procedures
- Train new part-time staff on hotel systems
- Process payments and maintain accurate records
Qualifications
- 1+ years hotel/hospitality experience required
- Flexible availability including nights, weekends, and holidays
- Strong conflict resolution and multitasking skills
- Basic proficiency with hotel management software
- Valid Arizona driver's license (if required for errands)
- Ability to stand/walk for extended periods
- High school diploma or equivalent