Job Description
Join the Grand Plaza Hotel's vibrant hospitality team! We're seeking passionate Part-Time Shift Workers to ensure seamless operations across our 24/7 front desk, housekeeping, and guest services departments. Enjoy flexible scheduling, competitive pay, and the opportunity to grow in a dynamic luxury environment. Perfect for students, night owls, and career changers seeking work-life balance!
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Coordinate housekeeping shifts for optimal room turnover
- Respond to guest inquiries and resolve service issues promptly
- Monitor security protocols during overnight shifts
- Maintain cleanliness and safety standards in public areas
- Collaborate with cross-functional teams during peak hours
- Handle cash transactions and POS system operations
Qualifications
- Flexible availability for evening/night/weekend shifts
- Basic hospitality or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to stand/walk for extended periods
- Valid PA Food Handler's Certificate (or willingness to obtain)
- Proficiency with reservation software and MS Office
- Attention to detail in high-pressure situations