Job Description
Join our dynamic hospitality team at Grand Horizon Hotel in Phoenix! We're seeking energetic part-time shift workers to deliver exceptional guest experiences across our front desk, housekeeping, and concierge departments. Enjoy flexible scheduling, competitive pay, and a vibrant work environment in the heart of downtown Phoenix. Perfect for students, night owls, and career changers seeking adaptable hours.
Our premium hotel offers state-of-the-art facilities and a commitment to staff development. With competitive wages starting at $16/hr and opportunities for advancement, this is your gateway to a rewarding hospitality career. Apply today and become part of Phoenix's premier hospitality experience!
Responsibilities
- Manage guest check-ins/check-outs with efficiency and professionalism
- Ensure immaculate room preparation and deep cleaning standards
- Respond to guest inquiries and resolve issues promptly
- Operate hotel management systems (PMS) and POS equipment
- Coordinate with housekeeping and maintenance teams
- Uphold safety and security protocols during all shifts
- Assist with luggage handling and valet services
- Maintain detailed shift handover documentation
Qualifications
- Previous hotel or customer service experience preferred
- Flexible availability including nights, weekends, and holidays
- Basic computer literacy and POS system familiarity
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Valid Arizona driver's license (for valet positions)
- High school diploma or equivalent required
- Ability to lift up to 50 lbs occasionally