Job Description
Join our dynamic team at Grand Plaza Hotel, where hospitality excellence meets vibrant city energy! We're seeking passionate part-time hotel staff to deliver exceptional guest experiences in the heart of San Francisco. Enjoy flexible schedules, competitive pay, and opportunities for growth in one of California's most iconic destinations. Perfect for students, career-changers, or those seeking supplemental income. Apply today to become part of our award-winning hospitality family!
Responsibilities
- Provide exceptional front desk services including check-in/out, reservations, and guest inquiries
- Assist with concierge services, local recommendations, and special requests
- Maintain clean, organized lobby and public areas
- Collaborate with housekeeping, maintenance, and food service teams
- Handle billing inquiries and payment processing
- Respond promptly to guest concerns with professionalism
- Uphold brand standards and safety protocols
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency and reservation system knowledge
- Valid California driver's license (if required for errands)
- Ability to stand/walk for extended periods
- Attention to detail and problem-solving abilities
- Positive attitude and team-oriented mindset