Job Description
Join our award-winning luxury hotel in the heart of Raleigh! We're seeking dynamic part-time hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in North Carolina's capital city. Perfect for students, career changers, or those seeking supplemental income in the thriving hospitality sector.
Responsibilities
- Provide exceptional front desk services including check-in/out, guest inquiries, and reservation management
- Maintain pristine guest rooms and common areas with attention to detail
- Handle guest requests promptly and professionally via phone, email, and in-person
- Collaborate with housekeeping, maintenance, and management teams
- Operate property management systems (PMS) and POS equipment
- Uphold brand standards and safety protocols
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible evenings/weekends
- Basic computer proficiency
- High school diploma or equivalent required
- Valid North Carolina driver's license (if driving required)
- Ability to stand/walk for extended periods