Job Description
Join our award-winning team at Grand Plaza Hotel, where we're seeking passionate part-time hotel staff to deliver exceptional guest experiences in the heart of Los Angeles. This is a fantastic opportunity to grow your hospitality career while enjoying flexible scheduling.
As a key member of our dynamic team, you'll contribute to creating memorable stays for our international guests. We offer competitive pay, complimentary meals, and a vibrant work environment with opportunities for advancement.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and provide concierge services
- Maintain immaculate front desk and lobby areas
- Handle guest inquiries and resolve service issues
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency and reservation system knowledge
- Professional appearance and positive attitude
- High school diploma or equivalent required
- Ability to stand for extended periods
- Valid work authorization in the US