Job Description
Join our award-winning team at the Grand Metropolitan Hotel in downtown New York! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and career growth opportunities in one of the world's most vibrant cities. Perfect for students, career changers, and experienced hospitality professionals seeking part-time roles.
Responsibilities
- Provide exceptional guest check-in/check-out services with warm hospitality
- Manage reservations and room assignments efficiently using hotel systems
- Respond to guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and manage billing transactions accurately
- Maintain cleanliness and organization of front desk area
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- Valid NYC Food Handler's Certificate (or willingness to obtain)
- Ability to stand for extended periods and lift up to 25 lbs