Job Description
Join our award-winning luxury hotel in the heart of Nashville's vibrant music scene! We're seeking enthusiastic Part-Time Front Desk Agents to deliver exceptional guest experiences. Perfect for students or professionals seeking flexible schedules while building hospitality expertise. Enjoy competitive pay, complimentary meals, and discounts on hotel stays. Be part of a team that celebrates Southern charm and musical heritage!
Responsibilities
- Check in/out guests efficiently using PMS systems
- Manage reservations and room assignments
- Handle guest inquiries with exceptional service
- Process payments and resolve billing discrepancies
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with valet and concierge services
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Strong communication and problem-solving skills
- Proficiency with hotel management software
- Flexible availability including nights/weekends
- Ability to stand for extended periods
- Valid Tennessee driver's license preferred