Job Description
Join our award-winning team at the Grand Nashville Hotel, where Southern charm meets modern luxury. We're seeking passionate part-time hospitality professionals to deliver exceptional guest experiences in Music City's vibrant downtown. Enjoy flexible schedules, competitive pay, and opportunities for advancement in a dynamic environment. Perfect for students, career changers, or those seeking supplemental income!
Responsibilities
- Provide exceptional guest service at front desk, concierge, and valet stations
- Manage check-in/check-out processes with precision and warmth
- Handle guest inquiries and resolve service issues promptly
- Maintain immaculate public areas and guest room standards
- Collaborate with housekeeping and maintenance teams
- Process payments and manage financial transactions accurately
- Participate in daily briefings and training sessions
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic computer proficiency with reservation systems
- Valid Tennessee driver's license (for valet positions)
- High school diploma or equivalent required
- Ability to stand/walk for extended periods
- Flexible availability including peak event periods