Job Description
Join our award-winning hospitality team at Grand Canyon Hotel Group in vibrant downtown Tucson! We're seeking passionate individuals to deliver exceptional guest experiences in our luxury boutique hotel. Enjoy flexible scheduling, complimentary meals, and career advancement opportunities in one of Arizona's most dynamic cities. Perfect for students, retirees, or hospitality professionals seeking work-life balance.
Why Work With Us?
• Competitive hourly rates + tips
• Health insurance for full-time equivalents
• Employee discounts on hotel stays
• Recognition programs for outstanding service
• Free parking and public transit access
Responsibilities
- Provide exceptional front desk service including check-in/check-out processes
- Handle guest inquiries, reservations, and special requests
- Perform daily room status updates and maintenance coordination
- Process payments and manage cash handling procedures
- Assist with valet services and guest transportation
- Maintain cleanliness and organization of lobby/public areas
- Collaborate with housekeeping and maintenance teams
- Resolve guest complaints with professionalism and empathy
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency and reservation system knowledge
- Valid Arizona driver's license (for vaile duties)
- Ability to stand for extended periods
- Attention to detail and problem-solving abilities
- High school diploma or equivalent required