Job Description
Join our award-winning team at Grand Seattle Hotel, where luxury meets Pacific Northwest charm! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in our vibrant downtown location. Enjoy flexible scheduling, competitive compensation, and opportunities for career growth in Seattle's premier hospitality scene. Apply now to become part of our commitment to excellence!
Responsibilities
- Provide exceptional front desk services including check-in/check-out, guest inquiries, and reservation management
- Handle guest concerns with professionalism and resolve issues promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through attentive service and attention to detail
- Assist with valet services and luggage handling as needed
- Participate in daily briefings and training sessions
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings, weekends, and holidays
- Basic computer proficiency with reservation systems
- Valid Washington state driver's license (for valet duties)
- Professional appearance and positive attitude
- Ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent required