Job Description
Join Marriott International's elite team at our flagship Boston property! We're seeking a passionate Hotel Manager to lead our luxury hospitality operations. This pivotal role combines strategic leadership with hands-on guest experience management in a dynamic downtown setting. You'll oversee daily operations, mentor a 50+ team, drive revenue growth, and ensure our brand standards exceed guest expectations. Enjoy competitive compensation, comprehensive benefits, and career advancement within Marriott's global network.
Our Boston Marriott offers an unparalleled work environment in the heart of America's most historic city. As Hotel Manager, you'll be the architect of memorable stays for international travelers, corporate clients, and event planners. This position reports directly to the General Manager and offers significant growth opportunities within Marriott's leadership pipeline.
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, food & beverage, and guest services
- Develop and implement strategic initiatives to maximize revenue and guest satisfaction
- Lead, train, and mentor department heads and staff through performance management
- Ensure compliance with brand standards, safety regulations, and financial controls
- Manage budget preparation, cost control, and financial reporting
- Handle guest relations and resolve escalated issues with professionalism
- Collaborate with sales team to drive occupancy and revenue growth
- Monitor market trends and competitor activities to identify opportunities
Qualifications
- Bachelor's degree in Hospitality Management or related field required
- Minimum 5+ years progressive hotel management experience in luxury brands
- Proven track record in P&L management and revenue optimization
- Strong leadership skills with experience managing diverse teams
- Expertise in Marriott systems (Opera, Marriott Bonvoy)
- Exceptional communication and problem-solving abilities
- Valid Massachusetts Food Handler and Alcohol Service certifications
- Availability to work flexible schedule including nights, weekends, and holidays