Job Description
Join the vibrant heart of Nashville's hospitality scene at the Grand Ole Opry Hotel & Resort! We're seeking passionate part-time hotel staff to deliver exceptional guest experiences in Music City. Whether you're a seasoned hospitality professional or eager to start your career, this role offers flexible scheduling while working in a dynamic environment near iconic attractions. Enjoy competitive pay, employee benefits, and the opportunity to be part of a team committed to Southern hospitality excellence.
Responsibilities
- Provide exceptional guest service at front desk, concierge, and valet stations
- Manage check-in/check-out procedures using hotel management systems
- Handle guest inquiries, reservations, and special requests with professionalism
- Collaborate with housekeeping, maintenance, and food service teams
- Maintain accurate records of guest feedback and incident reports
- Support hotel operations during peak events and weekends
- Uphold brand standards and safety protocols at all times
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic proficiency with hotel management software
- High school diploma or equivalent required
- Valid driver's license for valet positions
- Ability to stand for extended periods and lift up to 25 lbs
- Tennessee hospitality certification a plus