Job Description
Are you passionate about creating memorable guest experiences?
The Omni Charlotte Hotel is seeking dedicated and enthusiastic individuals to join our dynamic hospitality team. We offer a unique opportunity to work in one of the city's premier luxury hotels, where every day brings new challenges and rewards. If you are looking for a part-time position that allows you to shine and grow within the industry, we want to hear from you.
Why Choose Us?
- Work in a world-class, historic hotel located in the heart of Uptown Charlotte.
- Enjoy competitive hourly pay and flexible scheduling to fit your lifestyle.
- Access to employee dining and discounts on hotel amenities.
- Be part of a diverse, inclusive, and supportive team culture.
Responsibilities
- Greet guests warmly upon arrival and ensure a seamless check-in and check-out process.
- Manage incoming calls and guest inquiries with professionalism and efficiency.
- Maintain a pristine lobby area and public spaces to uphold our high standards of luxury.
- Assist with event support and concierge services as required.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Handle cash transactions and balance daily reports accurately.
Qualifications
- Previous experience in a customer service or hospitality role is preferred but not required.
- Strong communication skills and a friendly, approachable demeanor.
- Ability to work flexible shifts, including weekends and holidays.
- Basic computer literacy and proficiency with hotel management software.
- Attention to detail and a commitment to excellence in service.
- High school diploma or GED equivalent.