Job Description
Join our award-winning team at Grand Plaza Hotel & Resort, where luxury meets Southern hospitality! We're seeking passionate part-time hotel staff to deliver exceptional guest experiences in the heart of Houston's vibrant Galleria district. Perfect for students, career changers, or those seeking flexible schedules with competitive pay and complimentary meal benefits. Enjoy a dynamic work environment with opportunities for growth and cross-training in various hotel departments.
Responsibilities
- Deliver outstanding guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out procedures with accuracy and efficiency
- Address guest inquiries and resolve issues promptly
- Maintain pristine standards for guest rooms and common areas
- Coordinate with departments to ensure seamless guest experiences
- Process payments and handle cash/credit transactions securely
- Adhere to all safety and hygiene protocols
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Attention to detail and problem-solving abilities
- Basic computer proficiency with reservation systems
- Valid Texas Food Handler's/ServSafe certification (or willingness to obtain)
- Positive attitude and team player mentality