Job Description
Join our award-winning team at Grand Hotel Detroit for an exciting night shift career opportunity! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during overnight hours. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of downtown Detroit. Perfect for night owls seeking stability and growth in the hospitality industry.
Responsibilities
- Manage guest check-ins/checkouts with accuracy and efficiency
- Monitor security systems and ensure property safety protocols
- Respond to guest inquiries and resolve issues promptly
- Perform nightly audits and financial reporting
- Coordinate with housekeeping and maintenance teams
- Handle emergency situations following established procedures
- Maintain detailed logs and incident reports
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic computer proficiency and POS system knowledge
- Valid Michigan driver's license (if driving required)
- Flexible availability for overnight shifts (11 PM - 7 AM)
- Ability to stand/walk for extended periods
- First Aid/CPR certification preferred