Job Description
Join our vibrant team at Grand Dallas Hotel and be the heart of our guest experience! We're seeking enthusiastic Part-Time Hotel Staff to deliver exceptional hospitality in the heart of Dallas. As a key member of our team, you'll create memorable stays for travelers while advancing your career in Texas's thriving hospitality industry. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in a luxury environment.
Responsibilities
- Provide exceptional front desk services including check-in/out, reservations, and guest inquiries
- Assist with concierge duties including local recommendations and transportation arrangements
- Coordinate housekeeping requests and maintain public area cleanliness standards
- Process payments and manage cash handling procedures accurately
- Resolve guest concerns promptly and escalate complex issues to management
- Collaborate with team members to ensure seamless hotel operations
- Adhere to all safety and sanitation protocols
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy with reservation systems
- High school diploma or equivalent required
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Valid Texas driver's license if providing guest transportation