Job Description
Join our award-winning team at Coastal Hospitality Group and kickstart your career in the vibrant hospitality industry! We're seeking passionate individuals to deliver exceptional guest experiences at our premier Virginia Beach location. Whether you're a recent graduate or transitioning careers, we provide comprehensive training and growth opportunities in a supportive environment. Enjoy competitive pay, flexible scheduling, and employee perks including discounted accommodations and dining benefits.
Our property boasts oceanfront views and state-of-the-art amenities, creating an unforgettable backdrop for your professional journey. We value diversity, teamwork, and innovation, offering clear pathways for advancement into supervisory and management roles. If you're ready to make a positive impact on every guest's stay, apply today and become part of Virginia Beach's premier hospitality team!
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out procedures
- Manage room reservations and inquiries using our property management system
- Address guest concerns promptly and professionally to ensure satisfaction
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments accurately and maintain financial transaction records
- Assist with valet services, luggage handling, and concierge requests
- Participate in daily briefings and uphold brand standards consistently
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not mandatory
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn proprietary systems
- Flexible availability including evenings, weekends, and holidays
- Positive attitude and commitment to teamwork
- Must be authorized to work in the United States