Job Description
Join our award-winning Kansas City hotel team as an Entry Level Front Desk Agent! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in the heart of the city. No prior experience required – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, flexible scheduling, and growth opportunities within our nationally recognized hotel chain.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Resolve guest concerns with empathy and professionalism
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Market hotel amenities and services to guests
- Uphold brand standards and cleanliness protocols
Qualifications
- High school diploma or equivalent (required)
- Strong communication and customer service skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to work flexible shifts including nights/weekends
- Attention to detail and problem-solving aptitude
- Professional appearance and positive attitude
- Willingness to learn hotel operations
- Ability to stand for extended periods