Job Description
Join our award-winning luxury hotel in the heart of Manhattan! We're seeking passionate individuals to deliver exceptional guest experiences at the Grand Plaza Hotel. Enjoy flexible schedules while working in a dynamic environment with growth opportunities in the hospitality industry. Perfect for students, professionals, and career changers seeking part-time work in New York City.
Responsibilities
- Provide exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out procedures and reservation systems
- Address guest inquiries and resolve issues promptly
- Maintain cleanliness and organization of public areas and guest rooms
- Collaborate with team members to ensure seamless operations
- Adhere to safety protocols and brand standards
- Assist with event setup and guest functions as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer literacy and POS system knowledge
- Professional appearance and positive attitude
- Ability to multitask in fast-paced environments
- Valid work authorization in the United States
- Must be 18+ years old