Job Description
Join our award-winning team at Grand Plaza Hotel, where hospitality meets excellence! We're seeking passionate individuals to deliver unforgettable guest experiences in the heart of Los Angeles. Enjoy flexible schedules, competitive pay, and opportunities for growth in the dynamic hospitality industry. Apply today and become part of our renowned service culture!
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Process check-ins/checkouts efficiently using hotel management systems
- Respond promptly to guest inquiries and resolve service issues
- Maintain pristine cleanliness standards in guest rooms and public areas
- Coordinate with housekeeping, maintenance, and food service teams
- Assist with event setup and guest amenities as needed
Qualifications
- Previous hotel or customer service experience preferred
- Flexible availability including weekends and holidays
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Basic computer proficiency
- Valid California work permit
- Positive attitude and team player mentality