Job Description
Join our award-winning Denver Grand Hotel as a Part-Time Hotel Staff Member! We're seeking enthusiastic professionals to deliver exceptional guest experiences in the heart of downtown Denver. This flexible role is perfect for students, career changers, or anyone seeking work-life balance. Enjoy competitive pay, complimentary meals, and opportunities for advancement in a vibrant hospitality environment.
Responsibilities
- Provide exceptional guest service at the front desk, including check-in/out, reservations, and concierge services
- Assist with housekeeping coordination and room status updates
- Handle guest inquiries and resolve complaints with professionalism
- Operate hotel management systems (PMS) and process payments accurately
- Collaborate with cross-departmental teams to ensure seamless operations
- Maintain cleanliness and organization of public areas
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of hotel operations systems
- Flexible availability including weekends and holidays
- High school diploma or equivalent required
- Valid Colorado driver's license if required for shuttle services