Job Description
Are you passionate about hospitality and creating unforgettable guest experiences? The Grand Houston Hotel is currently Urgently Hiring talented individuals to join our dynamic team in the heart of Houston, TX.
We are looking for dedicated professionals who thrive in a fast-paced environment and are committed to excellence. If you are ready to advance your career in the hotel industry and be part of a world-class team, we want to hear from you!
Why Join Us?
- Competitive hourly pay and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Employee discounts on dining and room stays.
- Opportunities for career growth and advancement.
Responsibilities
- Oversee daily hotel operations to ensure seamless guest experiences and high service standards.
- Manage and train front desk staff, housekeeping, and maintenance teams to ensure peak performance.
- Handle guest inquiries, complaints, and special requests with the utmost professionalism and empathy.
- Monitor inventory levels and coordinate with vendors to order supplies as needed.
- Ensure strict adherence to safety protocols, cleanliness regulations, and company policies.
- Conduct regular staff meetings to discuss operations and address team needs.
Qualifications
- High school diploma or GED required; Associate’s degree in Hospitality Management preferred.
- Minimum of 2 years of experience in hotel operations or a related field.
- Strong leadership and interpersonal communication skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Proficiency in hotel management software (e.g., Oracle Opera, Micros) and Microsoft Office Suite.
- A valid driver’s license and clean driving record.