Job Description
Join our award-winning team at Grand Plaza Hotel, where luxury meets Southern hospitality! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of downtown Dallas. Enjoy flexible schedules, competitive pay, and opportunities for growth in one of Texas' most vibrant cities. Whether you're starting your hospitality career or seeking a rewarding part-time role, we provide comprehensive training and a supportive work environment.
Responsibilities
- Deliver outstanding customer service to all hotel guests
- Manage front desk operations including check-ins/check-outs and reservations
- Assist with housekeeping coordination and room status updates
- Handle guest inquiries and resolve service issues promptly
- Collaborate with housekeeping, maintenance, and F&B teams
- Maintain cleanliness and organization of public areas
- Process payments and manage cash handling procedures
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends/holidays
- Basic computer proficiency and POS system knowledge
- Valid Texas driver's license (if required for errands)
- Ability to stand/walk for extended periods
- High school diploma or equivalent
- Positive attitude and teamwork-oriented mindset