Job Description
Join our award-winning team at Grand City Hotel, Portland's premier hospitality destination! We're seeking passionate individuals to deliver exceptional guest experiences in a vibrant downtown setting. Enjoy flexible schedules, competitive pay, and opportunities for advancement in a supportive environment. Perfect for students, career-changers, or those seeking supplemental income. Apply today to become part of Portland's hospitality elite!
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage room reservations and guest inquiries via phone/digital platforms
- Coordinate housekeeping and maintenance requests efficiently
- Process payments and maintain accurate financial records
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold brand standards for cleanliness and safety protocols
- Resolve guest concerns promptly and professionally
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with reservation systems
- Flexible availability including nights, weekends, and holidays
- Attention to detail and problem-solving abilities
- Valid Oregon Food Handler's Card (or willingness to obtain)