Job Description
Join our award-winning hospitality team at Grand Hospitality Group! We're seeking energetic part-time hotel professionals to deliver exceptional guest experiences across our premium properties in New York City and Ohio. Whether you're a seasoned hospitality pro or eager to start your career, we offer flexible schedules, competitive compensation, and growth opportunities in a dynamic environment. Enjoy perks like employee discounts, complimentary meals, and recognition programs.
Why Work With Us?
- Flexible shifts ideal for students and professionals
- Comprehensive training and development programs
- Health benefits for qualifying part-time roles
- Culture of recognition and advancement
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage room assignments and key distribution efficientlyHandle guest inquiries and resolve service issues promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate billing records
- Uphold brand standards for cleanliness and safety protocols
- Participate in daily briefings and training sessions
Qualifications
- High school diploma or equivalent (hospitality certification preferred)
- Minimum 6 months customer service experience
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic computer literacy and POS system knowledge
- Attention to detail and problem-solving abilities
- Valid driver's license (for Ohio locations)
- Positive attitude and team player mentality