Job Description
Join the Grand Chicago Hotel and launch your hospitality career! We're seeking enthusiastic weekend shift associates to deliver exceptional guest experiences. No experience required – we provide comprehensive training. Enjoy competitive pay, flexible schedules, and opportunities for growth in Chicago's vibrant downtown. Perfect for students, career-changers, or those seeking supplemental income. Apply today to become part of our award-winning team!
Responsibilities
- Greet and assist hotel guests with a friendly and professional demeanor
- Check guests in/out efficiently using our property management system
- Answer phone inquiries and resolve guest concerns promptly
- Process payments and manage cash drawer operations accurately
- Coordinate with housekeeping and maintenance teams for seamless operations
- Maintain a clean and organized front desk environment
- Handle special requests and VIP guest services
Qualifications
- No prior experience required – we train all new hires
- Strong communication and customer service skills
- Ability to work weekends and holidays reliably
- Basic computer literacy and comfort with technology
- High school diploma or equivalent preferred
- Ability to stand/walk for extended periods
- Attention to detail and problem-solving abilities