Job Description
Launch your hospitality career with Metropolitan Hospitality Group! We're seeking energetic individuals for our vibrant New York hotel locations. No experience is required – we provide comprehensive training to develop your skills in customer service, operations, and teamwork. Enjoy flexible scheduling, a dynamic work environment, and opportunities for advancement within our growing portfolio of premium hotels.
Responsibilities
- Delight guests with exceptional front desk service and check-in/check-out procedures
- Maintain pristine guest rooms and public areas following brand standards
- Assist with event setup, catering support, and conference services
- Respond promptly to guest inquiries and resolve concerns with professionalism
- Collaborate with housekeeping, maintenance, and management teams
- Adhere to safety protocols and emergency procedures
- Process payments and manage cash handling responsibilities
Qualifications
- No prior hotel or hospitality experience required
- High school diploma or equivalent (GED accepted)
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Flexibility to work evenings, weekends, and holidays
- Basic computer literacy for reservation systems
- Positive attitude and commitment to guest satisfaction