Job Description
The Grand Oklahoma Hotel & Suites is seeking dedicated and personable individuals to join our dynamic hospitality team. We are currently hiring Part-Time Hotel Staff in Oklahoma City, OK, for our luxury property.
If you thrive in a fast-paced environment and have a passion for creating memorable guest experiences, we want to hear from you. As a valued member of our team, you will play a crucial role in ensuring our guests enjoy a seamless and luxurious stay from check-in to check-out.
Why Choose The Grand Oklahoma?
- Competitive hourly rate and flexible scheduling.
- Employee discounts on dining and room rates.
- Comprehensive training and opportunities for career advancement.
- A supportive and inclusive work culture.
Responsibilities
- Greet guests warmly upon arrival and departure, ensuring a positive first and last impression.
- Process check-ins, check-outs, and room assignments efficiently using our property management system.
- Manage guest inquiries, complaints, and special requests promptly and professionally.
- Assist with concierge services, providing local recommendations and handling transportation arrangements.
- Maintain the cleanliness, organization, and professional appearance of the front desk area and lobby.
- Handle cash transactions and balance the daily register accurately.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms meet the highest quality standards.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in hospitality or customer service is preferred but not mandatory.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and hotel PMS software (e.g., Opera, StayNTouch) is a plus.
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Professional appearance and a positive, service-oriented attitude.