Job Description
Join our award-winning luxury hotel in the heart of Raleigh! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. Perfect for students, career-changers, and night owls seeking flexible schedules. Enjoy complimentary meals, employee discounts, and a vibrant team culture.
Responsibilities
- Provide exceptional guest service at front desk, concierge, or housekeeping roles
- Manage check-in/check-out procedures and reservations
- Maintain pristine room standards and public areas
- Handle guest inquiries and resolve service issues
- Collaborate with cross-functional teams for seamless operations
- Adhere to safety and sanitation protocols
- Process payments and maintain accurate records
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings, weekends, and holidays
- Attention to detail and time management abilities
- Basic computer literacy (reservation systems)
- Physical stamina for standing/walking during shifts
- Positive attitude and team-player mentality