Job Description
Join our award-winning team at Grand Sacramento Hotel as a Front Desk Agent! We're seeking energetic entry-level professionals to deliver exceptional guest experiences during flexible shift schedules. This is your gateway to hospitality with paid training and career growth opportunities. Our downtown location offers vibrant energy and competitive benefits. Perfect for students or career changers seeking flexible hours.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage room assignments and reservations with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service delivery
- Operate PBX systems and manage guest communications
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and POS system experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Customer service mindset with problem-solving aptitude
- Attention to detail and organizational abilities
- Must pass background check and drug screening
- Previous hospitality experience preferred but not required