Job Description
Join our award-winning team at Grand Plaza Hotel, where hospitality meets excellence! We're seeking energetic part-time professionals to deliver exceptional guest experiences during flexible shifts. Enjoy competitive pay, complimentary meal privileges, and opportunities for advancement in a luxury urban setting. Perfect for students, career changers, and those seeking work-life balance in Philadelphia's vibrant downtown.
Why Work With Us?
- Flexible scheduling options (evenings, weekends, holidays)
- Comprehensive training and development programs
- Employee discounts on hotel services and dining
- Inclusive, multicultural work environment
Responsibilities
- Deliver personalized guest check-in/check-out experiences
- Manage room assignments and key distribution systemsRespond promptly to guest requests and service inquiries
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards through exceptional service delivery
- Assist with event setup and guest reception duties
Qualifications
- High school diploma or equivalent required
- Previous hospitality or customer service experience preferred
- Availability to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to stand/walk for extended periods
- Valid Pennsylvania driver's license (if required for errands)
- Ability to lift up to 25 pounds occasionally