Job Description
Overview: We are seeking a visionary and experienced Senior Hotel Manager to lead our operations at The Luxe Atlanta Hotel. Located in the vibrant heart of Midtown, we pride ourselves on delivering world-class hospitality experiences to both business and leisure travelers. If you have a passion for excellence and a proven track record in luxury hospitality management, we want to hear from you.
Why Join Us?
- Work in a state-of-the-art luxury property in the heart of Atlanta.
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and career advancement.
- A dynamic and inclusive company culture.
Join us in redefining the standard of hospitality in the South.
Responsibilities
- Operational Leadership: Oversee all daily operations of the hotel to ensure seamless service delivery and adherence to brand standards.
- Guest Experience: Champion a culture of exceptional guest service, personally addressing VIP needs and resolving complex complaints to ensure 100% guest satisfaction.
- Team Management: Recruit, train, and mentor a high-performing management and staff team, fostering a positive and collaborative work environment.
- Financial Control: Manage the hotel’s P&L, including budgeting, forecasting, cost control, and revenue management strategies to maximize profitability.
- Strategic Planning: Develop and execute marketing and operational strategies that align with corporate goals and local market trends.
- Compliance: Ensure strict adherence to health, safety, and security regulations, as well as local and federal laws.
Qualifications
- Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
- Experience: Minimum of 5-7 years of progressive experience in hotel management, with a proven track record in luxury properties.
- Leadership Skills: Strong leadership, communication, and interpersonal skills with the ability to motivate diverse teams.
- Problem Solving: Exceptional ability to think critically and solve problems under pressure in a fast-paced environment.
- Technical Proficiency: Expert knowledge of Property Management Systems (PMS) and hospitality software.
- Flexibility: Willingness to work flexible hours, including weekends, holidays, and evenings as required.