Job Description
Join our award-winning hotel team immediately! We're urgently seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences in the heart of San Antonio. Perfect for career changers and recent graduates - no hospitality experience required! We provide comprehensive training to develop your skills in guest relations, reservation systems, and problem-solving. Enjoy competitive pay, health benefits, career advancement opportunities, and a vibrant downtown location near the iconic Riverwalk.
Responsibilities
- Check in/out guests efficiently while maintaining warm, professional demeanor
- Manage reservations using our property management system
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain clean and organized front desk area
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and strong work ethic
- Ability to multitask in fast-paced environment
- Reliable transportation and punctuality
- Must pass background check
- No prior experience required - we train!