Job Description
Immediate Opening for Front Desk Agents! No experience required – we provide comprehensive training to launch your hospitality career. Join our award-winning team at Grand Plaza Hotels in Chicago and deliver exceptional guest experiences while growing professionally in a dynamic environment.
We're seeking enthusiastic individuals with a passion for customer service to serve as the first point of contact for our guests. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our luxury hotel chain.
Responsibilities
- Welcome and assist guests with check-in/check-out procedures
- Manage reservations and answer inquiries via phone/email
- Handle guest requests and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Participate in ongoing training programs
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and positive attitude
- Ability to multitask in fast-paced environments
- Must be available for flexible shifts (evenings/weekends)
- Authorization to work in the United States