Job Description
We are currently seeking a dedicated and welcoming Front Desk Agent to join our growing team in Albuquerque, New Mexico. This is an urgent hiring opportunity for individuals looking to start a rewarding career in hospitality with no prior experience required.
At Albuquerque Hospitality Group, we pride ourselves on providing exceptional service to our guests. If you are organized, friendly, and eager to learn, we will provide the training you need to excel. Join us and become a vital part of our community!
Why Join Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Zero Experience Needed: We value attitude and work ethic over past history.
- Training Provided: Comprehensive on-the-job training to help you succeed.
- Benefits Package: Health, dental, and vision insurance available.
- Career Growth: Opportunities for advancement within the company.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage the front desk operations, including answering incoming calls and responding to emails promptly.
- Assist guests with check-in and check-out procedures, ensuring all documentation is accurate.
- Handle customer inquiries and resolve any complaints or issues with patience and professionalism.
- Maintain the cleanliness and organization of the reception area and lobby.
- Process payments and maintain accurate daily logs and reports.
Qualifications
- Must be at least 18 years of age.
- High school diploma or GED equivalent is preferred but not required.
- Strong interpersonal and verbal communication skills.
- Ability to work a flexible schedule, including weekends and holidays.
- Basic computer proficiency and typing skills.
- A friendly, approachable, and customer-focused demeanor.