Job Description
Join Our Team in Minneapolis!
Are you a people person looking for immediate employment? Grandview Hotel is urgently hiring Front Desk Agents to join our dynamic team. You will be the face of our brand, welcoming guests and ensuring their stay is unforgettable.
We offer competitive pay, flexible scheduling, and a chance to grow in a thriving hospitality environment.
Responsibilities
- Greet and welcome guests warmly upon arrival with a professional demeanor.
- Manage check-in and check-out processes efficiently and accurately.
- Answer incoming calls and emails promptly and professionally.
- Resolve guest inquiries and complaints with patience and a smile.
- Maintain a clean and organized front desk and lobby area.
- Assist with administrative tasks and data entry as needed.
- Process payments and handle cash transactions securely.
Qualifications
- High school diploma or equivalent required.
- Previous front desk or customer service experience is a plus.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and reservation systems.
- Ability to work flexible shifts, including weekends and holidays.
- Strong problem-solving and multitasking abilities.
- Must be reliable and detail-oriented.