Job Description
Join our award-winning team at Coastal Hospitality Group as a Front Desk Agent in sunny San Diego! We're urgently seeking charismatic professionals to deliver exceptional guest experiences across rotating shifts. Enjoy competitive pay, comprehensive benefits, and career growth in one of America's most vibrant cities. Perfect for night owls and early birds alike – apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and optimize room allocations
- Handle guest inquiries with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards during all interactions
- Resolve conflicts promptly and maintain guest satisfaction
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficiency in PMS systems (Opera, Fidelio, etc.)
- Exceptional communication and problem-solving skills
- Valid California driver's license (for valet/shuttle duties)
- Ability to stand for extended periods
- Basic knowledge of San Diego attractions and transport