Job Description
Join the Best Hospitality Team in Colorado Springs!
We are currently experiencing an unprecedented surge in bookings and are looking for enthusiastic, dedicated professionals to join our family. If you thrive in a fast-paced environment and love creating memorable experiences for guests, we want to hear from you immediately. This is a fantastic opportunity to advance your career in the hospitality industry with a top-rated local establishment.
Why Apply?
- Competitive Pay: Earn between $18.00 - $30.00 per hour based on experience.
- Urgent Openings: We are hiring immediately for multiple departments.
- Benefits Package: Health, dental, vision, and paid time off for full-time employees.
- Growth Opportunities: Clear pathways for internal promotion and professional development.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all guests upon arrival and departure, ensuring a lasting positive first impression.
- Guest Services: Handle inquiries, process reservations, and resolve any guest complaints or issues efficiently and with a smile.
- Operations Support: Assist with the daily operations of the front desk, including check-ins, check-outs, and room assignments.
- Housekeeping Liaison: Coordinate with housekeeping teams to ensure rooms are cleaned and prepared to our high standards before guest arrival.
- Security & Safety: Monitor property security, enforce safety protocols, and manage access control for guests and staff.
- Administrative Tasks: Maintain accurate guest records, process payments, and handle correspondence.
Qualifications
- Experience: Previous experience in hospitality, hotel management, or customer service is preferred.
- Communication: Excellent verbal and written communication skills in English.
- Technology: Proficiency with Property Management Systems (PMS) and Microsoft Office suite.
- Availability: Must be flexible to work weekends, holidays, and evenings as required.
- Professionalism: A polished appearance and a positive, problem-solving attitude.
- License: Valid driver's license and a clean driving record (for shuttle services if applicable).