Job Description
Join our award-winning team at Grand Hotel Oklahoma, where exceptional service meets Southern charm! We're seeking passionate part-time hotel staff to deliver unforgettable guest experiences in the heart of Oklahoma City. Enjoy competitive pay, flexible scheduling, comprehensive training, and a supportive work environment that values your growth. As a key member of our hospitality family, you'll contribute to our legacy of excellence while building valuable skills in the luxury hospitality industry.
What We Offer:
- Flexible shifts (evenings, weekends, holidays)
- Complimentary meals during shifts
- Employee discounts on hotel stays and amenities
- Opportunities for advancement to full-time roles
- Positive, team-oriented culture
Responsibilities
- Provide exceptional guest service at check-in/check-out and throughout the guest journey
- Manage reservations and room assignments with precisionHandle guest inquiries and resolve issues promptly
- Maintain cleanliness and organization of public areas and facilities
- Process payments and operate POS systems accurately
- Collaborate with housekeeping and maintenance teams
- Adhere to all safety and hygiene protocols
- Participate in regular team meetings and training sessions
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic computer proficiency and POS system knowledge
- Flexibility to work evenings, weekends, and holidays
- Attention to detail and problem-solving abilities
- Positive attitude and team player mindset
- Must be 18+ years old and eligible to work in the US