Job Description
Join our award-winning downtown Milwaukee hotel as we undergo a major expansion! We're urgently seeking a dynamic Hotel Manager to lead our operations and deliver exceptional guest experiences. This is a unique opportunity to shape our brand's future in Wisconsin's premier hospitality market. Enjoy competitive compensation, comprehensive benefits, and career advancement opportunities with a rapidly growing company.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and maintenance teams
- Develop and implement strategic initiatives to enhance guest satisfaction and revenue
- Manage staff scheduling, training, and performance evaluations
- Resolve complex guest issues with professionalism and discretion
- Monitor financial performance through P&L analysis and cost control measures
- Ensure compliance with brand standards and local regulations
- Collaborate with sales team on group bookings and corporate partnerships
Qualifications
- 5+ years of hotel management experience with luxury properties
- Proven track record of exceeding revenue targets
- Strong leadership skills with ability to motivate diverse teams
- Expert knowledge of hotel management systems (Opera, Delphi)
- Exceptional problem-solving and conflict resolution abilities
- Valid Wisconsin hospitality management certification
- Ability to work flexible schedules including nights/weekends
- Proficiency in budget forecasting and financial reporting