Job Description
Join our award-winning luxury hotel in the heart of Kansas City! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive benefits, career growth opportunities, and a vibrant work culture in Missouri's premier destination. Apply now to be part of our dynamic team!
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out processes efficiently
- Resolve guest inquiries and complaints promptly
- Coordinate with housekeeping, maintenance, and F&B teams
- Upsell hotel amenities and services
- Maintain cleanliness and safety standards
- Process payments and manage reservations
Qualifications
- Minimum 1 year hotel/hospitality experience
- Strong communication and problem-solving skills
- Flexible availability including weekends/holidays
- Basic computer proficiency (PMS systems preferred)
- Food Handler/ServSafe certification (or willingness to obtain)
- Ability to stand/walk for extended periods
- Positive attitude and team-oriented mindset