Job Description
Join our dynamic team at Oakland Grand Hotel! We're urgently seeking motivated individuals to fill multiple hospitality positions with no experience required. Perfect for career changers, recent graduates, or anyone ready to start in the exciting hospitality industry. We offer comprehensive training, competitive wages, and career advancement opportunities. Enjoy our prime downtown location with flexible scheduling options.
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage reservations and handle guest inquiries professionally
- Coordinate with housekeeping and maintenance departments
- Process payments and maintain accurate guest records
- Ensure lobby areas are clean and welcoming at all times
- Resolve guest complaints with empathy and efficiency
- Assist with daily operational tasks as needed
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong communication and customer service skills
- Basic computer proficiency
- Positive attitude and teamwork-oriented mindset
- Ability to stand/walk for extended periods
- Must be available for flexible shifts (weekends/holidays)
- Valid work authorization required